MyCalvary Parent Portal FAQ

Q. What is the web address for MyCalvary Parent Portal?

A. The Calvary Christian College Parent portal address is: https://my.calvary.qld.edu.au  
 
Q. Can I use the MyCalvary App on my smartphone to update my details?

A. Yes, click the 'Parent Services' link to update your details. 

Q. I’ve never used the MyCalvary Parent Portal before. How do I get my username and password?

A. When your child/ren commences at the College, you will receive an email from Calvary IT Notifications with instructions on how to activate our account and how to access the App. If you are a current family and are unsure, please contact the IT Department at the College. 
 
Q. I did not receive an email with my username and password, or I forgot my username and password how do I login?

A. Please complete a request for assistance via our Service Request Form to get your username and ensure that your correct email address is on file with the College. 

Q. Can I change my password?
A. Yes, once you have logged on to your MyCalvary parent account you are able to register for Self-Service Password reset. Access the Parent Portal Guide for detailed instructions.

Q. What happens if I change my email address?
A. It is very important for the MyCalvary Parent Portal to have your correct email address. It is used by the “Forgot Username” and “Forgot Password” processes. Once you have logged in you can view and update many of your details including your email address through the Parent Services tab on the dashboard. Once an email address has changed, the College will be notified and the change accepted. Alternatively, contact the College Front Reception (4722 9201 OR admin@calvary.qld.edu.au) office to update your email address on our College database.

Q. I have multiple children in the College. Can I have access to all their accounts under just one username and password?
A. Yes, MyCalvary Parent Portal Single Sign On allows parents to have access to all of their children’s accounts from just one username and password. Follow the instructions in the MyCalvary Parent Portal Guide to learn how to navigate your dashboard.

Q. Can each parent/guardian in the family have their own login to MyCalvary Parent Portal?
A. Yes. Parent accounts were created for all parents/carers listed on our database and linked to each student. If there are any concerns, please contact the College through the Service Request Form so we can assist.

Q. Can other people see my child’s grades and information?
A. As long as you protect your password, others will not be able to see your child’s information, and you cannot see any other student information.

Q. If I still have questions about the MyCalvary Parent Portal, who do I contact?
A. For ANY questions or requests for assistance in regards to the MyCalvary Parent Portal, please complete the Service Request Form.